Welcome to Qasa. We take privacy and data security very seriously, especially when it comes to data you provide to us. This policy explains how we collect and use the information you provide to us, along with that which we collect automatically when you use our Services. We welcome feedback about this policy or any of our practices. You can reach us via email at [email protected], or at the appropriate addresses which we have listed below.

We are Qasa. You can reach us via email at [email protected].

Qasa provides a number of services (collectively the “Services”). When you use these Services, Qasa receives data from you in a variety of ways. When you open an account or send chat communication with us, you send us certain details. These include: Email address, phone number, password, store name, and similar account details. For paying customers, we also collect billing details such as credit card information and a physical address. If you apply for a Qasa account, you may also supply us with your bank account details. Additionally, as you use our Services, we may collect other data automatically. Here is an explanation of such other data we may collect: Your usage of our Services including Register activations and visits to BackOffice. Usage details when you log in, such as your Internet Protocol (IP) address, and details about your device including your operating system type and version, and your screen size. As with most online Services, we also collect log data. This log data may include your Internet Protocol (IP) address, the address of the web page visited before using the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data. We use cookies and HTML 5 Local Storage to keep track of your local computer’s settings such as which account you have logged into. Cookies are small pieces of data that sites and services can set on your mobile app or device that can be read on future visits. HTML 5 Local Storage provides a similar method to store information on your device. We use third-party analytics tools such as Google Analytics and New Relic on our website and app. These may employ cookies to collect certain information concerning your use of our Services. Do Not Track (“DNT”) is a browser feature available in most modern browsers. The feature allows a browser to automatically signal a user’s preference regarding online tracking. Qasa’s apps do not yet have the ability to honor this signal.

We use the information that we collect from you to fulfill a contract with you and provide you with our Services. For example, if you place an order with us, we use your information to process and deliver that order. We use analytics to understand how our Services are used. These are required to provide us with the ability to operate, support, and continue building our Services. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Qasa does not sell or pass on any Personally Identifiable Information (as defined below) to any other party except when fulfilling our contractual obligation to provide you with our Services. The term Personally Identifiable Information means individually identifiable information about an individual consumer collected online by the operator from that individual and maintained by the operator in an accessible form, including any of the following: (1) A first and last name. (2) A home or other physical address, including street name and name of a city or town. (3) An e-mail address. (4) A telephone number. (5) A social security number. (6) Any other identifier that permits the physical or online contacting of a specific individual. (7) Information concerning a user that the Web site or online service collects online from the user and maintains in personally identifiable form in combination with an identifier described in this section. For example, you can optionally enable features that will require Qasa to send data to a third party to fulfill these Services. Examples of these features are MailChimp, Twilio and Google. When you choose to enable a feature, and where required to by the third party, we share whatever information is necessary for the feature to function. We may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Qasa Services are used, marketed and improved, diagnosing service or technical problems, maintaining security, and personalizing content. It is important to keep in mind that we are also obliged to comply with applicable laws and legal process.

Qasa needs your personal information in order to provide you with our Services, to maintain our business relationship with you, and in certain cases to be in compliance with applicable laws and legal process. When it is no longer needed, we will delete your information after 5 years, or as soon as possible after you ask us to do so unless required to retain this information by applicable laws or other legal requirements. Information may persist in copies made for backup and disaster continuity purposes for an additional amount of time.

You can see, review and change most of your personal information by signing in to your BackOffice account. Please update your personal information immediately if it changes or is inaccurate. If you encounter any issues managing your personal data, our Care Team will assist you.

If our information practices change in any significant way, we will post the policy changes here. Changes to the Privacy Policy will become effective when they are posted on this page. This Privacy Policy was last updated on September 14th, 2023.